PQASSO Level 1 Quality Mark

V4CE awarded PQASSO quality mark at House of Commons 2011Voice4Change England was proud to receive the PQASSO level 1 quality mark in March 2011.  This followed an intense and rigorous process by V4CE’s Board and staff to self review, improve and finally, pass an external assessment. 

PQASSO is a quality assurance system run by CES for small voluntary and community organisations. It measures organisations’ performance in 12 quality areas including governance; leadership and management; user-centred service; and results.  By achieving the PQSSO level 1 mark we have successfully demonstrated qualities such as:

  • Effective and responsible governance.
  • That we recognise and value our users: we focus on better outcomes for our users and represent their interests.
  • Robust financial control.
  • And that we build good relationships with other organisations.


”All those involved with the organisation, clearly comprise a highly competent and motivated team, who through their work, demonstrate the mission and aims of Voice 4 Change England. As a result, those who access their services can expect to receive high quality information and guidance.” - CES PQASSO Peer Reviewer

Find out more about the PQASSO Quality Mark